Conference Calls' Frequently Asked Questions
How do I create a new account?
You can create an account and start a conference call within minutes, not hours or days. Simply, buy a rechargeable conference call PIN, invite participants, and start conferencing.
How do I cancel an account?
If you no longer wish to use SpeedyPin Conference Calls, stop anytime you wish. You can start using our service again at anytime.
How do I start a conference call from the USA, or from an International location?
Learn how to start a conference call.
How do I join a conference call from the USA, or from an International location?
Learn how to join a conference call.
How clear are the connections?
The teleconference platform supporting SpeedyPin Conference Calls uses a reliable fiber optic network for superior, crystal-clear connections.
Can I keep my current long-distance provider?
Yes. Using the SpeedyPin conference call service does not require you to switch long distance service providers.
Can I join a conference call using my cell phone?
Yes. You can join a conference call from virtually anywhere in the world, from virtually any phone (home, office, or cell).
Can I start or join a conference call from outside of the USA?
Yes. Please also review our Rates and Access Numbers page for list of global toll-free access numbers and toll access numbers.
Can I start or join a conference call from within the USA?
Yes. Please review our Rates and Access Numbers page for our USA toll-free access number and list of USA toll access numbers.
Who should I contact if I experience a technical issue?
Should you experience a technical issue with SpeedyPin Conference Calls, please contact us for support.
What per minute increment are calls rounded?
Calls are rounded up to the nearest minute. For example, if your call ended after 8 minutes and 55 seconds, your call time would be rounded to 9 minutes.
Do rates change based upon the time of day?
No. We use flat-rate billing, which essentially means that you’ll pay the same rate 24/7.
How do I add more conference talk-time?
Adding more conference talk-time is easy. Login to your online account and recharge your PIN.
Where can I retrieve my account/billing information?
You can retrieve your account/billing information by logging in to your online account.
Can I recharge my account during an active conference call?
Yes. During a call you will be prompted when your available talk-time begins to run low. To ensure a continued connection, simply login to your account and recharge your conference call PIN.
Are there any other fees?
No. There are no additional fees, or hidden fees associated with the SpeedyPin Conference Calls service. Before starting or joining a conference in the USA or from an international location, please review our Rates and Access Numbers page.
What forms of payment are accepted?
Currently, you can securely purchase a Conference Calls PIN online using your Visa Card, MasterCard, Discover Card, or your American Express card.
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